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Order Processing Time
Handling time to dispatch order: 1 - 3 working days. (Onkiza has to process your order and put all your items through its strict quality-control tests.)
Return Guarantee
For whatever reason if you are unsatisfied with your order within 7 days you can return it to us in new condition for a refund minus the shipping charges.
DOA Guarantee
If your item arrives damaged, please contact us within 7 days and provide clear and valid proof. Onkiza will make compensation based on the damage situation.
Missing/Wrong Items Guarantee
If you receive a parcel with missing/incorrect/secondary packing items, please contact us within 7 days of delivery and provide the relevant proof. Onkiza will make compensation based on the damage situation.
1. Dimensions: 293.37x190.76x6.9mm 2. Weight: 615g 3. CPU: Qualcomm Snapdragon 870 8-core up to 3.2GHz 4. Operating system: ZUI 15 (based on Android 13) 5. Screen: 12.7-inch LCD paper-like, 2944x1840 resolution, 60Hz refresh rate, 240Hz touch sampling rate 6. Camera: 13MP ultra wide-angle front camera, 8MP rear camera 7. Memory: 8GB+128GB 8. Connection: 802.11a/b/g/n/ac/ax, Wi-Fi 6, BT 5.1 9. Interface: USB-C 3.2 Gen1, POGO Pin, Micro SD card slot (maximum 1 TB) 10. Audio: 4 speakers+Dolby Atmos+dual mic 11. Battery: 10200mA 12. Power adapter: 20W 13. Screen features: Rhein TUV full Eye Care Certification 3.0, Rhein No Strobe, Rhein Growth Care, Rhein Paper Display, National Ophthalmology Testing 13. Other: Face recognition, Tianjiao learning system, parental remote control, AI learning tools, intelligent voice assistant 14. Language: English, French, German, Portuguese, Polish, Russian, Spanish, Simple Chinese
